Privacy Policy

Bondivo Inc. ("Bondivo," "we," "us," "our") operates a WhatsApp-based service that transforms your words and images into personalized music videos. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

When you message Bondivo on WhatsApp, we receive your WhatsApp phone number, the messages you send, and any photos, text, audio, or other media you provide so that we can create your video. We may also collect basic technical information necessary to deliver the service reliably.

How We Use Your Information

We use your information solely to generate and deliver the video you request, to respond to your messages, to process any payment, and to maintain and improve the service. We do not sell your personal information.

Sharing Your Information

We share information only with service providers that help us operate Bondivo — for example, messaging infrastructure, AI generation, payment, and hosting providers — and only to the extent needed to deliver the service. We may disclose information where required by law.

Data Retention

We retain the content you send only for as long as needed to create and deliver your video and to support your request, after which it is deleted or anonymized.

Your Choices and Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us. Choosing to stop messaging Bondivo stops any further collection of your data.

Data Deletion Requests

To request deletion of your data, email us at info@bondivo.ca from or referencing the WhatsApp number you used, and we will delete your associated data.

Children's Privacy

Bondivo is not directed to children under 13 (or the minimum age required in your region), and we do not knowingly collect their personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.

Contact Us

Bondivo Inc.
Email: info@bondivo.ca